Many people are creating their own trainings as a way to add staff and/or maintain team competency. If you're looking to implement your own educational programs (or just want to fine tune the ones you already have running), consider checking out the National Victim Assistance Academy's guide, The Ultimate Educator (OVC) and its fantastic chapter on Adult Learning (PDF). I know I've mentioned this resource before over at the forensic health site, but it bears repeating here because it (and really the whole manual) is so helpful. Is there any less effective way to learn that simply being lectured at? This focuses on engaging your target audience, an art in and of itself.
 
"This NVAA workbook reviews the basics of training design, the differences between adult and child learners, and ideas for making presentations memorable. Topics include coordination, learning styles, presentation techniques, facilitation skills, lesson development, and session evaluation. Includes sample forms and worksheets."