The Multimedia Specialist designs and creates multimedia content. This position works closely with program staff and must demonstrate mastery of online, web-based and digital products; excellent communication and customer service skills; proficiency in instructional design and adult learning principles; and possess a commitment to culturally specific and accessible resources for a wide scope of users using a variety of formats. The Multimedia Specialist provides leadership, support and training to staff for nonstandard platforms, software, and tools. This position is responsible for identifying new technologies, analyzing how they might be used to the organization’s benefit, and performing testing, implementation, training and support on selected software and tools.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned
“Nonstandard” software and hardware support
This position is responsible for installation, upgrading/updating, and trouble-shooting for approved non-standard formats and products including, but not limited to, those listed below.
Staff Training and Support
Two to three years experience and/or education in relevant field (such as management information systems, digital communication, instructional design). Demonstrated experience with a variety of web-based and digital technologies. Excellent communication skills with strong commitment to internal customer service. Bachelor's degree (B. A.) in Computer Science or related field from four-year college or university preferred.
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