This interactive course for managers will focus on understanding the building block concepts of vicarious trauma (VT), vicarious transformation, compassion fatigue (CF), compassion satisfaction (CS), and burnout, and how they can be used in management of organizations that provide services to those who have experienced trauma or great suffering. Participants will learn how various management techniques can enhance or impede creating the safest working environment for the personnel who work with sexual assault victims. Additionally, the business case for incorporating worker-focused VT/CS-CF policies will be reviewed. During the afternoon, participants will use course materials to create a draft values and vision statement for their organization. The final portion of the course will focus on developing actual policies and procedures that can be examined and refined for use by the participant’s organization.
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