For those of you who will be attending the IAFN Annual Scientific Assembly, please note that we will be doing a full-day workshop on Saturday, October 24th for program managers (for some reason, they titled it NSVRC Leadership, which doesn't provide much info). The goal of the workshop is to provide program managers with tools and resources to more efficiently and effectively run sustainable clinical programs.

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Anthony Tjan has a great post today about keeping employees happy. It's something we talk about all the time, since we know people aren't always paid what they deserve, and we know the hours people give to call are often ridiculous. And yet, there are some programs that have very little turnover, and it's not necessarily because they have more money than everyone else.
 

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I have been fortunate to work with Linda Rossman on and off for many years. And I'm truly lucky she works with me on the sustainability project as one of our consultants. She's been doing this work for some time now, out of a community-based clinic in Michigan. But I'll let her explain all that to you:
 
I’ve been a SANE since:  1996

Hospital or community-based program? Community Based: YWCA West Central Michigan Nurse Examiner Program

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I often find articles about recruiting and retaining nurses to be irrelevant to our work, because they generally miss the major issues we face. However, I just read an article from Hospital & Health Networks, and I think it makes some excellent points. I especially like their 9 Principles to Foster Staff Retention:
 

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I have learned that the most effective leaders are those who believe in their own leadership. And not just in their ability to lead, but also in their right to be that person leading others. Which is why program coordinator and leader are not necessarily synonymous. There are a lot of SANE programs that have coordination but no leadership. But even in cases where you find yourself in a coordinator role you never asked for, developing and honing leadership skills is critical for program sustainability.
 

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Traci Jones is running the oldest program in Wyoming. In a land of big, open spaces, she's literally covering a lot of ground. I'm thrilled she's agreed to participate in our Q&A this week so you can get her perpsective on running a thriving SANE program in the rural Mountain West. Thanks, Traci!
 
I’ve been a SANE since: 2003

Hospital or community-based program? This program is a hospital based program at Cheyenne Regional Medical Center in Cheyenne WY.

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I periodically read Danielle LaPorte's blog because I like the whole entrepeneurial thing (although it sometimes a little on the heavy-handed side for my tastes). Her post last week on getting your needs met particularly struck a cord, because as we spend more and more time with program managers on this project, I realized how true her observations were.
 

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One of our readers emailed me asking me what the difference was between a business plan and a strategic plan, which is a great question. Luckily for us, the Alliance for Nonprofit Management has answered that question in a piece they published several years ago, Business Planning for Nonprofits: Why, When — and How It Compares to Strategic Planning (PDF). In a nutshell:
 

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For those of you who didn't get enough weekend, or maybe ended up seeing patients this weekend (like I did), a little inspiration.

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Today's Q&A comes to us from Cindy Jennings, coordinator of the Dayton, OH program. Cindy's been a constant down in the Miami Valley, running one of the older programs in Ohio and she graciously responded to my call for submissions. Thanks, Cindy!
 
I’ve been a SANE since: 1997

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