I am dashing off to the airport to catch a flight to Philadelphia, so I have only a moment for a quick post. But I wanted to point yor attention to this great piece on having difficult conversations. It makes me think about the kinds of conflict that sometimes flair up when we work collaboratively as part of a SART or MDT.

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The Non-Profit Insurance Alliance Group and Blue Avocado are co-sponsoring a webinar on succession planning, December 1st at 11 am PT.

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I am thrilled to announce the availability of two new publications from the SANE Sustainability TA project: Creating a Business Plan for Sexual Assault Nurse Examiners, and Fostering Collaboration Between SANE Program Coordinators and Medical Directors.

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Because so many of us are slogging through long hours and huge case loads, particularly in this economic climate, I thought this piece from Rosabeth Moss Kanter over at the Voices blog (Harvard Business Publishing) would be particularly relevant. In her post, she discusses the 3 characteristics that make someone an energizer.

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If you've read this site for any period of time, you know I'm a big fan of Harvard Business Publishing's multiple blogs. There's a lot of wisdom over there, much of it arriving in the snack-sized servings my short attention span can manage. Two terrific (and unrelated) posts from the past week caught my attention today:

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We frequently make recommendations about matters of communication in the sustainability project: annual employee evaluations, staff meetings, and unfortunately sometimes, even staff terminations. It's definitely a skill to effectively communicate as a program manager; it's an even greater skill to effectively deliver bad news within that role.

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I'm pleased to be able to present a new Coordinator Q&A today from Emily Huggins at the Wellspan Health York Hospital Sexual Assault Forensic Examiner Program in York, PA. I was thrilled to have this show up in my inbox, as I have spent some time with several of the staff from this program and know what a good crew it is.

(A quick word on formatting today: I am stuck using a computer other than my own and it's making things look a bit wonky, so my apologies if this isn't as pretty as it normally would be.)

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Check out this great (and short) post over at the Leadership at Work blog about why leaders should lighten up in the face of this grim economy. With grant funds being cut and more hospitals decreasing their support of SANE programs, I whole-heartedly agree with the advice he gives.

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I read this blog post over at Huffington Post last week on handling conflict. The post is written within the context of the recent bad behavior at healthcare reform townhalls around the country, but it speaks to the issue generally. I thought the author did a nice job of offering some useful tips and some great real-world examples of strategies people are employing.

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This Friday's Q&A comes to us from Shalotta Sharp in Cuba, AL. I met Shalotta, as I meet so many people, through IAFN, in Salt Lake City. It's really one of the best reasons to get yourself to the Assembly, that whole networking thing. I'm so glad she agreed to be the focus of this week's Q&A, as I attempt to highlight practice from all over the country. Thanks, Shalotta!

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