I am a hothead. Anyone reading this who knows me is smiling and nodding right now, because they know my default setting is holler. So I was intrigued by this post over at The Happiness Project last week about under-reacting to problems. That's not to say the post's author advocates ignoring or minimizing problems; simply that as she points out, not every problem requires a full-bore freakout.

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An issue that often comes up when we discuss SANE program sustainability is getting away from the "any warm body" method of staffing. Really looking instead at competencies and clear communication between program managers and prospective SANEs about the expectations and requirements of the role, so that both parties go into the relationship with open eyes. (You'd be stunned at how many people have told me that they've downplayed the realities of the job for fear of scaring new staff members away--bad strategy, by the way.) 
 

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We've been talking a lot this week about what good leadership looks like. I would suggest that good leadership requires a certain amount of kind (as opposed to nice). Several years ago Susan Cramm wrote about compassionate leadership over at the HBR blog, which I think takes us to a similar place.

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 I love this sign posted about meeting rules, over at Blue Avocado today:
 

 
"Don't yuck someone's yum"! Outstanding!
 
[Ground Rules for the New Generation, Blue Avocado]

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I like short, useful pieces on managing programs. You know that if you read this site with any frequency. But this one might just be in my top 10. A virtual strategy session for running a program in a tough economy. The author's tips are incredibly relevant to our work. I especially love #3: do less with less. Fantastic.
 

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Over at the Get Rich Slowly blog, there's a fascinating post about negotiating. It really made me think about how often we have to negotiate for ourselves in our line of work: negotiate the ability to conduct these exams, to get paid to coordinate our programs, to work without undue pressures from key stakeholders such as law enforcement and prosecutors, to attract new talent and keep veterans on the roster.

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First off, I hope American readers had a peaceful and happy Thanksgiving holiday. Thanks for indulging me in a brief absence, but even compulsive multi-taskers like me have to turn off the computer and walk away every now and again.
 

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I am dashing off to the airport to catch a flight to Philadelphia, so I have only a moment for a quick post. But I wanted to point yor attention to this great piece on having difficult conversations. It makes me think about the kinds of conflict that sometimes flair up when we work collaboratively as part of a SART or MDT.

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The Non-Profit Insurance Alliance Group and Blue Avocado are co-sponsoring a webinar on succession planning, December 1st at 11 am PT.

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I am thrilled to announce the availability of two new publications from the SANE Sustainability TA project: Creating a Business Plan for Sexual Assault Nurse Examiners, and Fostering Collaboration Between SANE Program Coordinators and Medical Directors.
 

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